• AS 8018.2-2004

AS 8018.2-2004

  • ICT service management - Code of practice for service management
  • standard by Standards Australia, 01/01/2004
  • Category: AS

$86.19 $43.00

Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.
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